Our Agreement with You

Who We Are

We are King Street Wealth Guild, located right here at 8-10 King St, Nottingham NG1 2AS, UK. We're all about giving honest, practical advice on managing capital and keeping family wealth safe for folks in Nottingham and the nearby areas. When we say 'we', 'us', or 'our', we mean King Street Wealth Guild.

What We Do

We offer wealth management advice and help you plan to keep your family's money safe and growing. This includes guidance on investments, planning for the future, and protecting what you've worked hard to build. We'll always talk through your specific needs and agree on exactly what we'll do for you before any work starts.

Using Our Website

You can use our website to learn about our services and get in touch. The information on this site is just for general understanding and isn't personal financial advice. Don't rely on it alone for big money decisions, please. We try to keep the website running smoothly, but sometimes things might go wrong. We can't promise it will always be available or totally free from glitches.

Your Information and Privacy

When you give us your personal details, we promise to look after them properly. Our Privacy Policy explains exactly how we collect, use, and store your information. You can find that on its own page. Please read it to understand how we keep your data safe.

Our Promise to You

We promise to give you clear, honest advice that's easy to understand. We'll act in your best interests and always keep your information private. We're here to help you make sensible decisions about your money and future. We will always confirm our services and any fees with you upfront, so there are no surprises.

Your Part in It All

To help us help you, please give us accurate and complete information about your finances and goals. It's important you tell us if anything changes. Also, please don't use our website or services for anything dodgy or against the law. Just be respectful, just like we'll be with you.

About Our Fees

We'll always talk about our fees with you openly and clearly before we start any work. There will be no hidden surprises. The cost depends on the services you need. We'll make sure you understand everything before you agree to anything. Remember, your first chat with us is always free.

Stuff We Can't Be Responsible For

While we do our best, we can't be held responsible for things outside our reasonable control. For example, if the financial markets take an unexpected tumble, or if there's a problem with your internet connection stopping you from seeing our website. We give advice based on the information you provide us. If that information isn't right, our advice might not be either, but that's not our fault.

If You Have a Gripe

We always aim to do a proper good job. But if you're not happy with something, please tell us straight away. We want to sort things out quickly and fairly. Get in touch with Arthur Penhaligon directly, and he'll do his best to resolve it. Our full complaints procedure is available upon request.

Updating These Rules

We might need to change these terms and conditions from time to time. If we do, we'll update this page, and the new rules will apply from the 'Last Updated' date shown. We recommend checking back now and then to see any changes.

Which Law Governs This

These terms and conditions, and any disagreements relating to them, will be governed by English law. If there's a big problem that we can't sort out between ourselves, the courts of England and Wales will have the final say.

Got Questions? Get in Touch

If anything here isn't clear, or if you just want to have a chat, please contact us. We're always happy to help.

• Email: [email protected]
• Phone: +44 115 496 0887
• Post: 8-10 King St, Nottingham NG1 2AS, UK